Tulia Family Chiropractic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information, including compliance with SMS messaging regulations.

1. Information We Collect

We may collect the following types of information:

  • Name, phone number, email address
  • Appointment and health-related information (as required for care)
  • Communication preferences, including SMS opt-in status

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide chiropractic care and follow-ups
  • Send SMS messages (if you have opted in)
  • Respond to inquiries and provide customer support
  • Improve our services

3. SMS Messaging & 10DLC Compliance

If you opt in to receive SMS messages:

  • Messages may include appointment reminders, updates, and care-related information
  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out anytime by replying STOP
  • You can get help by replying HELP

We will only send SMS messages to individuals who have provided explicit consent.

4. Data Sharing & Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following circumstances:

  • With service providers (e.g., SMS platforms like Twilio) to facilitate communications
  • When required by law or legal process
  • To protect the rights and safety of our business and patients

5. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections or updates
  • Withdraw consent for communications

8. Third-Party Services

We may use third-party vendors (such as SMS providers) to deliver communications. These providers are contractually obligated to protect your data.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Tulia Family Chiropractic

132 N Armstrong Ave, Tulia, Tx 79088

(806) 995-4699
tuliafamilychiropractic@yahoo.com